Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after your purchase is confirmed. Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
We offer international shipping to customers worldwide.
Estimated delivery times:
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International Shipping: 7–12 business days after dispatch
Please note that delivery times may vary depending on your location, customs processing, carrier delays, and other factors outside of our control.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking information to update after your order has been dispatched.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer.
Delayed or Lost Orders
While we work hard to ensure your order arrives on time, unexpected delays may occur due to shipping carriers, customs, weather conditions, or other circumstances beyond our control.
If your order has not arrived within the expected delivery window, please contact our support team and we will assist you in locating your package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If incorrect details are provided, please contact us as soon as possible. We cannot guarantee changes can be made after an order has been processed.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to help.